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Contact us

Our BMW Insured Warranty protects against the unexpected mechanical or electrical failure of major components of your car. These include the engine, gearbox and braking and electrical systems. If you take out our highest level of cover your car will also be covered for wear and tear of all covered components for the first 100,000 miles.

Sales and admin

How to reach us

Email us on: bmwwarrantysales@allianz-assistance.co.uk

Call us on: 0345 641 9790

Lines are open 08.00 to 18.00 Monday to Friday and 9.00 to 13.00 on Saturday, excluding public holidays.

Roadside Assistance

How to reach us

Call us (from UK): 0800 777 111 (freephone)

Call us (from UK): +44 208 686 2444

Lines are open 08.00 to 18.00 Monday to Friday and 9.00 to 13.00 on Saturday, excluding public holidays.

Address

BMW Insured Warranty Services
102 George Street
Croydon
Surrey
CR9 6HD
United Kingdom

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For any other questions you may have why not visit our FAQ page or call us on 0345 641 9790 and we will be happy to help

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BMW Insured Warranty, BMW Roadside Assistance and BMW Roadside Assistance Essential Insurance are underwritten by AWP P&C S.A., a company registered in France with ID No 519490080 RCS Paris. Registered Office: 7 Rue Dora Maar, 93400 Saint-Ouen, France, acting through its UK Branch, AWP P&C (UK Branch), Registered in the United Kingdom. Registered Branch No. BR015275. Registered Office: 102 George Street, Croydon CR9 6HD. Authorised and regulated by L’Autorité de Contrôle Prudentiel et de Résolution in France. Authorised by the Prudential Regulation Authority (PRA). Subject to regulation by the Financial Conduct Authority (FCA) under Register No. 534384 and limited regulation by the PRA. Details about the extent of our regulation by the PRA are available from us on request.

This insurance is administered in the UK by AWP Assistance UK Ltd (trading as BMW Insured Warranty Services and BMW Roadside Assistance Services), Registered in England. Registration No. 1710361. Registered Office: 102 George Street, Croydon CR9 6HD. AWP Assistance UK Ltd is authorised and regulated by the FCA under Register No. 311909.

BMW Insurance Solutions is a trading name of BMW Financial Services (GB) Limited, who is authorised and regulated by the Financial Conduct Authority, reference number 312578, Registered Office: Summit ONE, Summit Avenue, Farnborough, Hampshire, GU14 0FB.

BMW Financial Services (GB) Limited and AWP P&C S.A. are not part of the same Corporate Group.